Important Information
Policies
To help make your stay at Village Above The Clouds in Bali as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Policies here remain straightforward, matching the simplicity of the setting.
- Check-In and Check-Out
At Village Above The Clouds Bali, check-in is typically available in the afternoon, while check-out is scheduled for late morning to prepare each room.
- Identification Requirements
Guests must provide valid identification upon arrival. The main guest booking the room must meet age requirements.
- Payment and Deposits
Reservations require a valid payment method. Some room types may include deposit requirements.
- Cancellation Policy
Cancellation terms vary depending on the selected room rate, with flexible and non-refundable options available.
- Smoking and Pets
Smoking is limited to designated outdoor areas outside room spaces. Pets are generally not permitted.